Thank you for shopping at Hujra Baazar We take great pride in our wide selection of Kids Wear, Mens Wear, Home Appliances, Perfumes, Luggage, and Accessories. Your satisfaction is our top priority.
If you are not completely satisfied with your purchase, we are here to help with a smooth and hassle-free return process.
⏱️ 1. Our Return Window
We offer a 7-Day return policy, which means you have 7 days after receiving your item to request a return or exchange.
📋 2. Eligibility Criteria for Returns
To ensure a successful return, please make sure your items meet the following conditions:
- Original Condition: Items must be unworn, unused, unwashed, and in the same condition that you received them.
- Original Packaging: Products must be in their original packaging with all tags, labels, and certificates intact.
- Category Specifics:
- Fashion & Luggage: Tags must not be removed from clothing or bags.
- Perfumes & Beauty: Seal must be unbroken due to hygiene reasons.
- Home Appliances: Must include all inbox accessories, manuals, and warranty cards.
- Proof of Purchase: A valid receipt or order number is strictly required.
❌ 3. Non-Returnable Items
Certain types of items cannot be returned for safety and hygiene reasons:
- Opened perfumes, cosmetics, or personal care items.
- Innerwear or undergarments.
- Items bought on “Final Clearance Sale” or using special promotional gift cards.
🚀 4. How to Start a Return (Step-by-Step)
Returning an item is quick and simple:
- Contact Us: Send an email to [Your Support Email] or message our WhatsApp support at [Your Phone Number] with your Order ID and photos of the item.
- Approval: Our team will review your request within 24 to 48 hours and send you detailed return instructions.
- Shipment: Drop off the package at our designated courier partner, or we will arrange a pickup from your location.
💰 5. Quick & Fair Refunds
Once we receive and inspect your returned item, we will notify you immediately regarding the status of your refund:
- Approved Refunds: The money will be credited back to your original payment method (Bank Transfer, EasyPaisa/JazzCash, or Credit Card) within 5 to 7 business days.
- Cash on Delivery (COD): For COD orders, refunds will be processed via Bank Transfer or Mobile Wallets.
- Please Note: Shipping charges are non-refundable unless the return is due to our mistake (wrong or damaged item sent).
📞 6. Need Help? Contact Us Anytime!
Our dedicated customer care team is always ready to assist you:
💬 WhatsApp / Phone: +92 315 5533331
📧 Email Support: waseembangash1988@gmail.com